Digital Products
Purchase Terms of Agreement
The purchase of digital products, including videos and email courses are subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.pawprintstudio.us are non-refundable or exchangeable. Once you have downloaded the product, there is a strict no refund policy.
If you change your mind about your purchase and you have not downloaded the product, we will happily issue a refund upon your request.
Paw Print Studio reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Delivery of Goods and Services
If you do not receive the digital product link upon purchasing, you can immediately contact carolee@pawprintstudio.us with your transaction/payment details to ensure your product is delivered as soon as possible.
Custom Products
Purchase Terms of Agreement
The purchase of custom products, including apparel, calendars, mousepads, tiles, mugs, tote bags, puzzles, and digital portraits are subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for purchase custom products are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
If for any reason you are not satisfied with your custom product, you have 14 days to request a refund. Please contact carolee@pawprintstudio.us to receive a Return Product Number that needs to be included in the package. The product must be returned unused. You are responsible for the cost of shipping the returned item. Please send the product to the following address:
PO Box 510683
15300 W Howard Ave
New Berlin, WI 53151-9998
Refunds will be issued within 7 days of receiving the returned product.
We reserve the right to refuse any returns of custom products if the returned item is damaged or used in anyway. Paw Print Studio reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
Gift Certificates
Purchase Terms of Agreement
The purchase of gift certificates for animal communication sessions or custom products are subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Payment + Refund Policy
All transactions for purchase gift certificates are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
If your gift certificate is not used before the expiration date, you can request a refund. Please contact carolee@pawprintstudio.us to begin the refund process.
Refunds will be issued within 7 days of notification that you would like a refund.
Paw Print Studio reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.